Clerii Privacy Policy

Last Updated: May 15, 2025

This Privacy Policy explains how Clerii ("Clerii," "we," "us," or "our") collects, uses, discloses, and protects your information. It applies to all products, services, websites, and applications offered by Clerii (collectively, the "Services").

Your privacy is important to us. We are committed to protecting your personal data and ensuring that you understand how we handle it. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our Services, to communicate with you, and to ensure a secure and personalized experience. The types of information we collect depend on how you interact with our Services.

a. Information You Provide to Us:

• Account Information: When you create an account with Clerii, we collect information such as your name, email address, password, company name (if applicable), and contact preferences.
• Survey, Form, and Application Data: When you create surveys, forms, or applications using our Services ("User-Generated Content"), we collect and store the content you create, including questions, responses, and other data you input. This also includes information about the respondents if you collect it through your surveys.
• Billing Information: If you subscribe to a paid service, we collect payment information, such as credit card details or other payment account information, through our secure payment processors.
• Communications: When you contact us for customer support, provide feedback, or communicate with us in any other way, we collect the information you provide in those communications.
• Profile Information: You may choose to provide additional information as part of your user profile, such as demographic information.

b. Information We Collect Automatically:

• Usage Information: We collect information about how you use our Services, such as the features you use, the pages you visit, the links you click, the time and date of your activities, and other interactions with our Services.
• Device and Browser Data: We collect information from and about the devices you use to access our Services, including IP address, browser type, operating system, device identifiers, language settings, and referring URLs.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities, preferences, and to help us provide and improve our Services. You can control cookies through your browser settings and other tools. For more information, please see our Cookie Policy (if applicable, or integrate here).
• Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information, search terms, and cookie information.

c. Information from Third Parties:

We may receive information about you from third-party services, such as social media platforms if you choose to link your Clerii account with such services, or from data providers for purposes like fraud prevention or to supplement the information we collect.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Services: Delivering, operating, and maintaining our Services, including creating and managing your account, processing payments, and enabling you to create, distribute, and analyze surveys.
• To Improve and Personalize Our Services: Understanding how users interact with our Services to enhance functionality, develop new features, and personalize your experience. This may include using machine learning techniques on aggregated and anonymized data to provide insights and improve service offerings.
• To Communicate With You: Sending you service-related communications, such as updates, security alerts, and administrative messages. We may also send you marketing communications about new products, features, and offers, where permitted by law and based on your preferences.
• For Customer Support: Responding to your inquiries, troubleshooting problems, and providing assistance.
• For Security and Fraud Prevention: Protecting the security and integrity of our Services, preventing fraud, and enforcing our terms of service.
• For Legal and Compliance Purposes: Complying with applicable laws, regulations, legal processes, or governmental requests, and protecting our rights and the rights of our users.
• For Research and Development: Analyzing trends and user behavior to improve our Services and develop new products and features. Anonymized and aggregated data may be used for these purposes.

3. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data hosting, analytics, marketing, and customer support. These service providers are authorized to use your information only as necessary to provide services to us and are obligated to protect your information.
• Survey Respondents (for Survey Creators): If you are a survey creator, the survey data you collect is primarily for your use. Clerii acts as a data processor for this information. You are responsible for how you share or disclose this data.
• Survey Creators (for Survey Respondents): If you are a survey respondent, your responses are controlled by the survey creator. Clerii provides the platform for survey creation and distribution. Please refer to the survey creator's privacy notices for information on how they handle your responses.
• Business Transfers: If Clerii is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such deal and outline your choices in that event.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii.e.) protect and defend the rights or property of Clerii, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, or other purposes.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements. The retention period may vary depending on the type of information and the context.

When your account is deleted, we will remove or anonymize your personal information in accordance with our data retention policies, subject to any legal obligations to retain the data for a longer period.

5. Data Security

Clerii takes reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include technical, physical, and administrative safeguards such as encryption, access controls, and secure development practices.

However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. It is important that you protect your account credentials and use strong, unique passwords.

6. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include:

• Access: The right to access the personal information we hold about you.
• Rectification: The right to request correction of inaccurate personal information.
• Erasure (Right to be Forgotten): The right to request deletion of your personal information, subject to certain conditions.
• Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Objection to Processing: The right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
• Withdrawal of Consent: If we process your information based on your consent, you have the right to withdraw your consent at any time.

You can typically manage your account information and communication preferences through your account settings. To exercise any other rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordanceance with applicable law.

7. International Data Transfers

Clerii is based in the United States, and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our servers or service providers are located.

Data protection laws in these countries may differ from those in your country of residence. We will take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable data protection laws when it is transferred internationally.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16 (or a higher age threshold if required by applicable law). We do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under the specified age, we will take steps to delete such information as soon as possible. If you believe that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. We will post any changes on this page and indicate the "Last Updated" date at the top. If we make material changes, we will provide you with more prominent notice, such as by email or through a notification within our Services, prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

Clerii LLC
Email: clerii@clerii.com